If the scheduler service appears to be hung on this account. Please check the scheduler logs to ensure a current time stamp is displayed.
Please follow the instructions below (Mac OS Only):
- Please ensure the user interface is closed and no backups are running
- Open a Terminal command prompt (must be root permissions)
- Enter this command to elevate your permissions "sudo su -"
- Change directories to "cd /Applications/ServosityPro/"
- Check to ensure that there is only one user displayed in the home.txt file. You can view the file by running "vi home.txt".
- If you have multiple users please remove the additional user accounts by editing the text file.
* Press "i" to edit the text file
* Remove all user paths other than the one you installed the software as (typically the one on the bottom is the user you installed as).
* Use the ":" and type "wq" to commit the changes and save the settings
- Go into the "cd /Applications/ServosityPro/bin"
- Run the command "./StopScheduler.sh" to stop the service
- To restart the service run "./Scheduler.sh"
- Recheck the scheduler logs to ensure the scheduler is working properly and displays a current time stamp
Scheduler logs are located in: