- Product Version:
- Problem Description:
- Cause:
- Resolution:
ServosityStandard: 5.5.1.4
ServosityPro: 5.5.1.4
OS: All platforms
ServosityPro: 5.5.1.4
OS: All platforms
When performing a file backup that requires delta generation, the following error messages are received in the backup report:
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The message suggests that the temporary directory specified for the affected backup set is set to a directory that is not writable (e.g. directory that does not exist).
This will usually occur in the cases where the "Temporary directory for storing backup files" setting has been specified to a mapped drive. However, the mapped drive is disconnected afterward.
Example in ServosityPro:

This will usually occur in the cases where the "Temporary directory for storing backup files" setting has been specified to a mapped drive. However, the mapped drive is disconnected afterward.
Example in ServosityPro:

To resolve the issue, please ensure that the temporary directory specified for the affected backup set is writable.