Multiple connections to a server or shared resource by the same user ...

ServosityStandard: All
ServosityPro: All
OS: Windows

When performing a file backup, the following warning message is received in the backup report:

Backup Logs  No.  Type  Timestamp  Backup Logs 1 Info YYYY/MM/DD hh:mm Start [ Windows platform (Test), ServosityPro 5.x.x.x ] 2 Info YYYY/MM/DD hh:mm Start running pre-commands 3 ...  ...  ... *  Warn YYYY/MM/DD hh:mm "\\Network_Path" Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.

The message suggests that the device that ServositPro/ServosityStandard is attempting to connect is already mapped on the machine. In other words, there are two connections attempting to access the device using the same login credentials.

To resolve the issue, please disconnect all connection(s) to the corresponding device before performing the backup. In the cases where "net use" is set as a pre-command, please remove the "net use" command.