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The Continuous Data Protection (CDP) module does not backup any data

Brad Alexander
  • Updated
  1. Product Version:
    2. Servosity Standard: Post-5.5
    SerovosityPro: Post-5.5
    OS: Windows
  2. Problem Description:
    3. The data that are selected to be backup by the Continuous Data Protection (CDP) module are not being backed up.

    Upon further investigation, the following informative messages are found in the Continuous Data Protection (CDP) info log:

    [YYYY/MM/DD hh:mm:ss][info] Starting Continuous Data Protection for User: 'Username', Home: 'C:\Documents and Settings\Administrator\.obm'
    [YYYY/MM/DD hh:mm:ss][info] BackupSet 'BackupID' not run on this computer because scheduled host variable does not set '

    Notes:
    The Continuous Data Protection (CDP) info log can be found under the following directory:

    Windows 2000, XP, 2003:
           C:\Documents and Settings\All Users\Application Data\%Servosity ACB or OBM%\CDP\log

    Windows Vista:
           C:\Users\All Users\% Servosity Standard orPro%\CDP\log
  3. Cause:
    4. The message suggests that the host variable has not been entered for the corresponding backup set.
  4. Resolution:
    5. To resolve the issue, please select the "Run scheduled backup on this computer" option under the Backup Schedule tab of the ServosityPro/Servosity Standard client interface:

    Example on ServosityPro:



    Notes:
    It is not necessary to create any backup schedule for the affected backup set. Simply enable the "Run scheduled backup on this computer" option will setup the correct host variable for the Continuous Data Protection (CDP) module.