- Product Version:
- Problem Description:
- Cause:
- Resolution:
- Please backup the registry key -
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions - Remove this registry key along with all its sub-keys
- Reboot the machine
Servosity Standard: All
Servosity Pro: All
OS: Windows
Servosity Pro: All
OS: Windows
When performing a file backup, the following error message is received in the backup report:
Notes:
Since a shadow copy cannot be created, the error above will usually result with the following error being flagged as well:
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Notes:
Since a shadow copy cannot be created, the error above will usually result with the following error being flagged as well:
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This is a Microsoft Volume Shadow Copy issue.
Windows XP / Vista:
To resolve the issue, please re-register the Volume Shadow Copy Service. To do so, you could utilize the "RegisterVSS.bat" script available in ${Install-Home}\bin. Please also reboot the machine afterward.
Notes:
Please safely ignore the error message(s) displayed during the re-registration, as some of the DLL files are platform specific.
Windows 2003:
To resolve the issue, please follow the instructions below:
Although, it is not an official recommendation from Microsoft, this key will get recreated after the machine is restarted.
To resolve the issue, please re-register the Volume Shadow Copy Service. To do so, you could utilize the "RegisterVSS.bat" script available in ${Install-Home}\bin. Please also reboot the machine afterward.
Notes:
Please safely ignore the error message(s) displayed during the re-registration, as some of the DLL files are platform specific.
Windows 2003:
To resolve the issue, please follow the instructions below:
Although, it is not an official recommendation from Microsoft, this key will get recreated after the machine is restarted.