'Connection timed out: connect'. Still Fail After Retry

ServosityStandard: All
Servosity: All
OS: All platforms

When performing a backup of any type, the following error message is received in the backup report:

Backup Logs  No.  Type  Timestamp  Backup Logs 1 Info YYYY/MM/DD hh:mm Start [ All platforms (Test), ServosityPro 5.x.x.x ] 2 Info YYYY/MM/DD hh:mm Start running pre-commands 3 ... ... ... *  Error  YYYY/MM/DD hh:mm Unable to log to server. Error="[YYYY/MM/DD hh:mm][Http.doPost] Error='Connection timed out: connect'. Still Fail After Retry!!!!"

The message suggests that there is problem with the connection between the ServosityPro/ServosityStandard client and the ServosityOBS server.

If the issue only occurs occasionally, you can safely ignore the error. In most cases, ServosityPro/ServosityStandard will attempt to re-establish connection to the ServosityOBS server.

In the cases where the issue persist, please ensure that the connection to the ServosityOBS server can be established during the backup process.