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Error="Insufficient system resources exist to complete the requested service" (MS SQL or Exchange server backup)

Brad Alexander
  • Updated
  1. Product Version:
    2. ServosityPro: All
    OS: Windows
  2. Problem Description:
    3. When performing a MS SQL or Exchange server backup, the following error message is received in the backup report:

    Example with MS SQL database backup:
    Backup Logs
     No.  Type  Timestamp  Backup Logs
    1 Info YYYY/MM/DD hh:mm Start [ Windows platform (Test),  ServosityPro5.x.x.x ]
    2 Info YYYY/MM/DD hh:mm Start running pre-commands
    3  ...  ...  ...
    *  Error  YYYY/MM/DD hh:mm [Error] File="Microsoft SQL Server\Directory_Path\Database.bak" Error="Insufficient system    
    resources exist to complete the requested service."

    or

    Example with MS Exchange server backup:
    Backup Logs
     No.  Type  Timestamp  Backup Logs
    1 Info YYYY/MM/DD hh:mm Start [ Windows platform (Test), ServosityPro5.x.x.x ]
    2 Info YYYY/MM/DD hh:mm Start running pre-commands
    3  ...  ...  ...
    *  Error  YYYY/MM/DD hh:mm [Error] File="SERVER\Microsoft Information Store\First Storage Group\Mailbox\Database.edb"
    Error="Insufficient system resources exist to complete the requested service."
  3. Cause:
    4. The message suggests that there are insufficient system resources to complete the backup requested.
  4. Resolution:
    5. To resolve the issue, please increase the paged pool memory by referring to the following URL: http://support.microsoft.com/kb/304101

    Please also verify under [Control Panel] -> [Administrative Tools] -> [Event Viewer] if an error could be found. If a disk error is found on the MS SQL or MS Exchange server installation drive, please perform a checkdisk on the corresponding partition by entering the command "chkdsk /f" in command prompt.