- Product Version:
- Problem Description:
- Cause:
- Resolution:
ServosityStandard: 5.5.1.3
ServosityPro: 5.5.1.3
OS: All platforms
ServosityPro: 5.5.1.3
OS: All platforms
After the data of a Seed Load backup have been imported to the ServosityOBS User Home, when a Single User Storage Rebuild is started for the affected user, the following informative message is received in the system log:
No. | Timestamp | Message |
* | hh:mm:ss | [info][system]Thread-ID Starting single user rebuild |
* | hh:mm:ss | ... |
* | hh:mm:ss | [info][system][BackupSet.rebuildIndexDir] File 'User_Home\files\Backup_ID\Current\ ... \*.YYYY-MM-DD-hh-mm-ss.chk' has incorrect checksum. It will be uploaded again in next backup. |
* | hh:mm:ss | ... |
This is a known issue with ServosityPro / ServosityStandard version 5.5.1.3.
To resolve the issue, please patch the ServosityPro / ServosityStandard software to the latest hot-fix release. The instruction can be found here
http://servosity.zendesk.com/entries/118949-faq-how-to-install-the-latest-patch-set-or-hotfixes-to-servositypro-or-servositystandard
Please also perform a Seed Load backup for the affected user afterward.
http://servosity.zendesk.com/entries/118949-faq-how-to-install-the-latest-patch-set-or-hotfixes-to-servositypro-or-servositystandard
Please also perform a Seed Load backup for the affected user afterward.