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Backup Source cannot include Temporary Directory (when creating MS Windows system backup set)

Brad Alexander
  • Updated
  1. Product Version:
    2. ServosityPro: Post-5.5.3.0
    OS: Windows
  2. Problem Description:
    3. When creating a MS Windows system backup set, the following error message is received in the ServosityPro console:

    Backup Source cannot include Temporary Directory

    Example:
    system-backup-error.png

    Notes:
    This error will only occurs if the temporary directory specified for the backup is the same volume selected to be backup.
  3. Cause:
    4. The message suggests the temporary storage location is invalid.

    It is a requirement of WBAdmin.exe that the volume selected for storage be different than the volume selected for backup. In other words, you cannot configure a backup of C:\ and have the temporary storage location configured as C:\ as well.
  4. Resolution:
    5. To resolve the issue, please select another volume for the temporary storage directory.