- Product Version: ServosityPro: 5.5.8.0
- Problem Description: When performing a MS Windows System backup, the following error message is received in the backup report:
- Cause: This is a known issue with ServosityPro version 5.5.8.0. The problem is related to the 'Include all critical volumes' option in Backup Source being selected for a MS Windows System Backup set initially.
- Resolution:
OS: Windows
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As a workaround, please:
1. Unselect the 'Include all critical volumes' option from the affected backup set
Figure 1.0 - ServosityPro user interface (Backup setting > Backup Source)
2. Save setting
Figure 2.0 - ServosityPro user interface (Save setting)
3. Reselect the 'Include all critical volumes' option for the affected backup set afterward
Figure 3.0 - ServosityPro user interface (Backup setting > Backup Source)