Article Number:
288
Summary:
Sometimes the system you are installing ShadowProtect on will not let the full application install correctly. In most cases it’s due to Active Directory and/or Group Policies but it has been known to happen on regular workstations. PSEXEC can help bypass these problems by installing the application as Local System.
Information:
There is a tool that is provided by Microsoft Technet that we can use to force a local install of the application. Make sure you have the ShadowProtect Install file handy and then follow the link below to get the Sysinternal Tool Package.
Once you have downloaded the .zip file:
- Extract it to your desktop (anywhere work).
- Open a run command line, clear it out if anything is there, and then drag/drop the “Psexec.exe” file to the run line.
This will put the path to the file and the file in the run line.
- At the end of it put a space and type –i –s at the end and then drag and drop the ShadowProtect installer into the run line.
- Click OK and a EULA will show up which you will need to accept and then the ShadowProtect application should start installing.
Example: C:\psexec.exe –i –s shadowprotect_installer.exe