Error Message:
08-Jan-2014 13:00:00 service 100 service (build 52) started job by incremental trigger 08-Jan-2014 13:00:00 service 104 4.2.7.19756 4443-F363 AqDoALwpka2R1o9CCbkRKw== 1058-46FF-0629-BAAB-2F9C-E913-B945-330B 08-Jan-2014 13:00:00 service 100 backup volume C:\ (NTFS) 08-Jan-2014 13:01:48 service 100 VDIFF tracking is full 08-Jan-2014 13:00:00 service 100 VDIFF turned on 08-Jan-2014 13:03:32 service 102 creating snapshots for \\?\Volume{5eb3d3ea-5017-11e0-b6d1-806e6f6e6963} \\?\Volume{5eb3d3eb-5017-11e0-b6d1-806e6f6e6963} 08-Jan-2014 13:03:32 service 199 try snapshot by VSS API by STC provider 08-Jan-2014 13:04:02 service 150 retrieving snapshot names. 08-Jan-2014 13:04:02 service 103 snapshot was created by VSS API by STC provider. It took 30 seconds 08-Jan-2014 13:04:02 service 104 incremental image will be created from existing full by using DiffGen 08-Jan-2014 13:04:02 sptask 514 CreateProcess failed with error 206: The filename or extension is too long. 08-Jan-2014 13:04:02 sptask 510 Worker thread initialization failed 08-Jan-2014 13:04:02 service 104 retry task 08-Jan-2014 13:04:06 service 105 snapshots were destroyed
Cause:
The ShadowProtect incremental chain has grown to be to long for the backups to continue. When using a continuous incremental backup configuration it is required that you also use ImageManager.
Resolution:
Install ImageManager to consolidate the ShadowProtect backup chain.
ImageManger Version 6.6 (Image Consolidation Tool):
http://downloads.servosity.com/sp/Current/ImageManager_Setup_6.6.0.exe