With the extreme increase of cyber attacks in recent years, we are seeing a much needed increase in both adoption and sophistication of security software. Along with the increased vigilance of Antivirus programs like AVG, Symantec, and Webroot, we have also seen the rise of behavioral tracking software such as SentinelOne and Cisco AMP. These are great security programs, but as they look for anomalies, even legitimate applications like Servosity are being caught as a false positive.
If that's happening to you, here's a list of all the folders our software runs in or writes to, and the files we run in the background (assuming you have Servosity and Windows installed on your C drive):
Servosity Professional -
- C:\Program Files\ServosityPro
- C:\Program Files\ServosityPro\bin\cbpsX64.exe (Servosity Scheduler Service)
- C:\Program Files\ServosityPro\bin\SystemTray64.exe
- C:\Program Files\ServosityPro NFS
- C:\Program Files\ServosityPro NFS\bin\nfsX64.exe
- C:\Users\<username of the user running Servosity>\.obm
Servosity Standard -
- C:\Program Files\ServosityStandard
- C:\Program Files\ServosityStandard\bin\cblsX64.exe (Servosity Scheduler Service)
- C:\Program Files\ServosityStandard\bin\SystemTray64.exe
- C:\Users\<username of the user running Servosity>\.acb
Since each security application handles exceptions a little differently, we can't provide exhaustive instructions for each, but here's a list of some common applications and a link you to their instructions on adding exceptions:
As with any issue, if you need some help getting this configured, or it's not working for you, please let our support team know and we'll be glad to help.