Alaister Ong

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Activity overview

Latest activity by Alaister Ong
  • Alaister Ong created an article,

    Servosity Safe Requirements and Best Practices

    Servosity Safe is here! To learn more about what that entails and how it benefits you click here! This article will list all the requirements for how we will configure your backups for Servosity Sa...

  • Alaister Ong created an article,

    Migrating to a new BDR

    Switching your local backups to a new BDR is an easy and straightforward process. However there are numerous, small details that are easy to miss. Missteps with these details can completely derail ...

  • Alaister Ong created an article,

    What are the different backup account types?

    Alright, what is going on? Currently at Servosity, we offer various different types of backup accounts. While having choices are nice, if they are not clearly explained, excess choices will just ca...

  • Alaister Ong created an article,

    CheckCentral - Setting up a Statistics User Report

    For a more general look at CheckCentral User Reports, take a look at our other Knowledge Base Article. This article will be an in-depth look at the Statistics type User Report. This type of report ...

  • Alaister Ong created an article,

    What are the different levels of Servosity Support?

      While we at Servosity believe that we should offer the best support to our partners, it is hard to give our best efforts on platforms that are far from supported. Thus we have created these categ...

  • Alaister Ong created an article,

    CheckCentral - Different User Report Types

    When configuring a User Report in CheckCentral there are six different Report types to choose from. This article will describe each type in detail and suggest possible use cases for each type.  Act...

  • Alaister Ong created an article,

    CheckCentral - How to Configure a Scheduled User Report for a Client

    With the user report settings, you can configure reports to go directly to a client. This is configured at the Recipients section of the setup process. To learn more about the complete setup proces...

  • Alaister Ong created an article,

    CheckCentral - How to Configure a Scheduled User Report

    In CheckCentral there is an option for more specific reports to be configured and delivered on a schedule of your choice. The configuration for this can be found under the Notifications tab in the ...

  • Alaister Ong created an article,

    Enabling Windows Event Logs in the Servosity Client

    In the Servosity client, there is an option to enable Windows Event Logs. These will report to Windows Event Viewer and be accessible there.  To enable Windows Event Logs:  Sign into the Servosity...

  • Alaister Ong created an article,

    Decommissioning Process

    To officially decommission a system, follow these steps: On the machine being decommissioned, uninstall all relevant pieces software: StorageCraft ShadowProtect SPX StorageCraft ImageManager Serv...