Jeff Moore

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Activity overview

Latest activity by Jeff Moore
  • Jeff Moore created an article,

    Office 365 Policy

    Office 365 backup is provided as part of our Servosity Unlimited and Servosity Fully Managed offerings. The following policies apply to Office 365 backup accounts:   - We reserve the right to adjus...

  • Jeff Moore created an article,

    How to install remote access for Fully Managed

    With Servosity Fully Managed our support team will install, configure, monitor, troubleshoot your customers backups. This service requires us to have remote access to their systems. To download our...

  • Jeff Moore created an article,

    Credential Management

    Credential Management is only available for Servosity Fully Managed companies, as a way to securely share the required information for us to access your customers systems remotely. To access the C...

  • Jeff Moore created an article,

    Encryption Key Management

    With the announcement of our plan to improve security by removing our default encryption keys for all new backup sets (beginning 4/15/21, see here for more details), we wanted to give you the abili...

  • Jeff Moore created an article,

    2021-01 Servosity "Eddy" Release

    It's been a while since our last major update, but we've been doing a lot of things behind the scenes to keep your data safe and secure. Today I'm thrilled to announce that we've added a major feat...

  • Jeff Moore created an article,

    What is the difference between Servosity Unlimited and Fully Managed?

    In this article we're going to break down the differences between Servosity Unlimited and Servosity Fully Managed, but I want to start by going over what is the same: Software: Whether it's just f...

  • Jeff Moore created an article,

    Installing Servosity DR for Windows

    The Servosity DR installer is an all-in-one package that contains ShadowProtect SPX, ImageManager, and Servosity Pro, as well as our optional diagnostic tools. In this article we'll break down what...

  • Jeff Moore created an article,

    Setting up ImageManager automatic Volume Integrity Checking

    In addition to verifying that the image files on your local storage are still identical to when they were created, ImageManager is able to mount and scan new consolidated backup images on a daily, ...

  • Jeff Moore created an article,

    Why is my automatic screenshot verification in ImageManager not working?

    That's a great question, and one that we hear a lot unfortunately. The worst part is, there's not a simple answer. Here's a list of some of the most common answers: The machine is taking longer th...

  • Jeff Moore created a post,

    Servosity Partner and Staff Introductions

    This post is a place for community members to share a bit about themselves. Let us know your name, what partner you work for, how long you've been a Servosity partner, and any other fun facts you'd...