Jeff Moore

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Activity overview

Latest activity by Jeff Moore
  • Jeff Moore created an article,

    How to restore a data volume with ShadowProtect SPX

    In ShadowProtect SPX, click on the Image Chain Browser icon  on the Tool Bar. From the Image Chain Browser, select the location of your backup chain from the dropdown in the top left corner, then s...

  • Jeff Moore created an article,

    Servosity data migration to AWS S3 cloud storage

    Any backup sets that were created on our Servosity version 6 or older client software are using our local datacenter storage for their cloud backup destination. While we have never lost any custome...

  • Jeff Moore created an article,

    Servosity Version 6 backup client End-of-Life announcement

    If you've been a partner with Servosity for more than 4 years, it's likely that you have used our V6 client software in the past. As of 12/5/19 all of our backup servers have been updated to versio...

  • Jeff Moore created an article,

    2020-06 Servosity "Daisy" Release

    Multi-Factor Authentication In our previous release, we changed the way you login to the Servosity portal, requiring users to login with their email address rather than a username, and allowing mul...

  • Jeff Moore created an article,

    How do you enable and use MFA for the Servosity client software?

    In order to create an easy way for you to manage MFA codes for multiple backup accounts, we have decided to display the codes in our portal (cp.servosity.com). Because of this, in order to enable M...

  • Jeff Moore created an article,

    How do you Enforce MFA for every User and Backup Account?

    By default, enabling MFA to login to the Servosity portal is an optional, per-user setting (enable it in your Profile). While we strongly recommend MFA, this will immediately and irrevocably enforc...

  • Jeff Moore created an article,

    How to backup to a network / UNC path destination with Servosity

    If you are using Servosity to backup files or applications to a NAS or file server, starting in version 8.3.3.14 it's now even easier. You'll start by creating a new backup job like normal (need a ...

  • Jeff Moore created an article,

    How to backup folders across a network / UNC path with Servosity

    Required Version: Servosity 8.3.3.14 or higher We've made it even easier to backup files and folders from a network source. Please be aware that this is intended for DR Server accounts using a NAS ...

  • Jeff Moore created an article,

    What is Servosity Fully Managed?

    Servosity Fully Managed is a premium service where our team manages your Backup and DR for you. Whether you're backing up the documents folder from an end-users desktop, or imaging a production app...

  • Jeff Moore created an article,

    2020-05 Servosity "Corrin" Release

    Multi-user login system We've revamped our login system to allow you to create multiple users for your partner account. This means that anyone in your company can have their own password, and the a...