![Servosity.png]](https://support.servosity.com/hs-fs/hubfs/Servosity.png?height=40&name=Servosity.png){kind=small}
Troubleshooting
Guidance on how to resolve specific problems or errors.
File Backup
DR Backup
- Resetting the Agent Password For ImageManager (v7.7.0.16 or higher)
- How To: Gathering Logs for a StorageCraft (Servosity DR) Issue
- ImageManager chkdsk verification: Found errors on the volume
- Creating a new SPX Backup Destination
- Chkdsk Troubleshooting Guide (Classic)
- ShadowProtect SPX - Expired Product License
SaaS Backup
Servosity V8 (Classic)
- Repairing Corrupted Local Index Files (Classic)
- Why do I get "Download failed" when trying to install Servosity? (Classic)
- How to apply a Hotfix to Servosity Pro. (Classic)
- Data Integrity Check (Indexing Issue) (Classic)
- How to find and read Servosity logs (Classic)
- Creating Exceptions for Servosity in Antivirus and Anti-Malware Programs
- How do I view the encryption key for an existing backup set? (Classic)
- Error Message "java.lang.OutOfMemoryError: Java heap space"
- Memory Management Issues (Classic)
- Local Indexing Issue: Failed to commit to Journal or Failed to close table (Classic)
- How to investigate "Backup job was missed." reports (Classic)
- Enabling VSS on the Servosity Client - The process cannot access the file because... (Classic)
- Restarting the Servosity Scheduler and Auto-update service (Classic)
- Error: Invalid Byte 1 of 1 UTF-8 Sequence Error (Classic)