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  2. Frequently Asked Questions

Choose your backup plan.

What are the differences between backup plans?

Unlimited - The classic Servosity experience. Still fully supported, but it’s built on Servosity version 8, which won’t be around forever. If you’re still using this and not interested in upgrading, we’d love to know why.

  • 14 day accidental deletion protection
  • Client based backup application
  • All configuration, notifications, and optional testing are configured manually by your team, on each client system

Servosity Silver - You'll have full confidence knowing that no one, not even us, can delete or alter your backups. Plus, we've simplified the advanced features, meaning less room for mishaps when configuring backups. This is our best DIY backup ever.

  • Immutable Storage
  • Faster Backups and Restores
  • Incremental backups to the cloud while a Seed Load is in progress
  • Web based agent
  • Easier configuration
  • Our Support Team is available to help if you need us


Servosity Gold - In addition to all the benefits of Silver, Gold includes our Full-Managed Service, and Automatic Backup Testing. Configuration, testing, monitoring, maintenance, and restores are all handled for you by your dedicated support engineer. If anything goes wrong, we’ll be right there fixing it and letting you know what happened.

  • All the benefits of Silver, it’s the same app and storage
  • Minimal setup and troubleshooting for your team, we do the heavy lifting
  • Testing happens automagically, and if anything goes wrong, we'll fix it and let you know
  • Your dedicated support engineer will check your backup reports every day, and make sure backups are running smoothly.
  • If you do need to restore data, our team is ready anytime to perform that restore for you
  • 4 hours of free DRaaS testing for each company, every quarter

 

Servosity Simplified - A hybrid option for all your different needs. Simplified has the benefits of Gold for all your DR backups but, the flexibility of Silver for File Backups and M365 backups. It has all the perks of Gold and Silver all for a single company! 

  • All the benefits of Silver, it's the same app and storage
  • DR Backups are fully managed and tested by our team
  • Flexibility to create self-managed and fully managed accounts
  • Dedicated engineer for all of your DR backups
  • Access to our Support Team for both DR and File backups
  • 24/7 Support for emergency restores
  • 4 hours of free DRaaS testing for all DR accounts in each company, every quarter